• Create Custom Discounts
• Create a Post-Tax Discount
• Discount Types
• Discount Availability
• Discount Rules
• Discount Reasons
• Create Discount Reasons
• Assign Discount Reasons to a Discount
• Discount Reasons on your Device
• Deactivate or Archive a Discount Reason
• Apply Multiple Discounts
• Promo Codes
• Add a Promo Code to a Discount
• Configure Promo Code Search 
• Add a Promo Code to an Item or Open Check
• Scan a Promo Code Barcode

Create Custom Discounts

• Comp (100%) check
• Comp (100%) item
• Open item dollar amount

1. To add a new discount, navigate to Payments > Comps and promos > Discounts and promo codes in Toast Web.
2. Select + Add a Discount.
3. Name your discount.
4. Select your desired discount type, value, and usage rules (Applies to) on the discount details page. Discount types are described in more detail in this article.
5. In the Advanced Settings section, you can give your discount a POS Name, select a button color, and assign permission levels (to decide if any user can enter the discount, or whether a manager code is needed). 

6. Save and publish your changes.

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Create a Post-Tax Discount 

All discounts configured in Toast adjust the price of an item, then tax is recalculated based on the new price of that item. In some instances, you may need a post-tax discount so you can collect taxes on the original full price of the item. To do this, you must create an Other payment option with the Treat as Discount setting set to Yes.  For more information and instructions on making other payment options, please read Set Up Other Payment Options.

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Discount Types
 

Discount Availability

Customize your discounts be available for specific days or times. 
 

• Date range
• Days of the week
• Time of day (Select + Add hours to add additional time ranges)

 

4. When finished, be sure to save and publish your changes.

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Discount Rules

Discount rules can be added in the Advanced Settings section of a discount's details page.

Minimum or maximum rules can be applied to either item-level or check-level discounts. This is used to require a minimum or maximum value to a certain check or item before it can be discounted. 

Examples include: 

• You must spend $30 to get a free slice of pizza.
• You can't get a 50% employee discount on a check that is over $50. 

  

• This will not function for manager-only approved discounts. Auto-apply must be assigned a permission level to any user. This means that any user can apply the discount. 
• This will not function for discounts using promo codes. If there is a promo code attached, auto-apply will not work. 
• Auto-apply can only be configured for item-level discounts. A discount set to Entire check will not provide this option. 

Note: At this time, discounts and promo codes cannot be applied to third-party partners. 


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Discount Reasons

You can apply discount reasons to a discount to easily track why discounts are being used in your restaurant. To create and assign discount reasons, follow the steps below. 

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Create Discount Reasons  

• If you always want a reason applied when this discount is used, select the Discount reason required setting.
• If you always want a comment entered when applying a discount reason, check Comment required setting.

7. When you've finished, be sure to save and publish your changes.

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1. Select the discount you wish to apply. 
2. If discount reasons have been added to the discount, you'll be prompted to select why you're applying the discount. If the discount reasons are configured as optional, a No reason button will be visible.
3. If comments are enabled you'll then be prompted to add additional comments as to why the discount was selected. This field may or may not be optional. 

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Deactivate or Archive a Discount Reason
To apply multiple discounts to a single check, you'll need to adjust the settings in that discount's Advanced Properties section.
 

1. Navigate to Payments > Comps and promos > Discounts and promo codes.
2. Select the edit pencil next to the discount you'd like to edit.
3. Expand the Advanced Properties settings at the bottom of the page.
4. Select the checkbox under the Allow with other discounts setting.

5. Save and publish. 

You are now able to combine multiple discounts on a single check.  Back to top


Promo Codes

When restaurants have several active discounts at a time, it can be time-consuming to scroll through discounts to find the applicable button for a diner's coupon. Entering a promo code is a helpful alternative that automatically applies the associated discount to an item or check without having to search through discount buttons. 

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7. Optional: Add a Start Date and End Date to your promo code if applicable. This would allow you to set an eligible time period for the promo code to be used, but is not required. 

 

8. Once you're finished entering the corresponding information for your promo code, save and publish your changes. 

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1. To enable promo code search, navigate to Front of house > Order screen setup > UI options.
2. Scroll down to Enable Promo Code Search setting and select Yes. 
3. Save and publish your changes.

1. To add a promo code to an item or an open check on your Toast device, select the three dots in the upper right corner and select Promo Code. 

2. When prompted, enter the promo code into the text box and select Apply Code. If a non-manager enters a promo code for a manager passcode-required discount, they'll be prompted for a manager passcode after selecting Apply Code. The manager must have the 3.1 Discounts permission granted to them in order for their passcode to be valid. 
3. The promo code will apply its associated discount to the eligible check item or item.