In this Article:
Toast's labor reports provide vital information on all labor-related items, including hours worked, pay, tips, and time entries. Labor reports can be customized based on dates, shift hours, and to view all employees or an individual employee.
If you'd like to generate a labor report for multiple years, contact Customer Care for assistance. Also, note that reports cannot be sent out automatically at this time.
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Available Reports
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Description
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Why Should I Use This?
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Labor Cost Breakdown Report
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Hourly labor and sales data.
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See your labor spending and make informed staffing and scheduling decisions.
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Time Entry Management Report
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Provides all time entries for employees for review and editing.
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This is where you can Add / Edit Employee Time Entries.
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Time Entry Reporting
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An older report used to add or edit employee time entries.
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We recommend using the newer Time Entry Management report.
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Hourly Sales Report
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Sales breakdown in 15-minute increments.
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Helps make in-the-moment staffing decisions.
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Employee Productivity Report
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Compare employee performance for several metrics like check average (Avg Order Value). This report is sometimes known as the Server Checkout report.
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Provides helpful data for employee evaluation.
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Labor Summary Report
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Overview of hours and pay for employees and roles on all shifts. You can use this report to see hours worked over a specific time period.
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Makes it easier to calculate labor cost.
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Manager Swipe Card Log
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Shows all swipe card events for review.
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Here you can see all manager cards created, activated, or removed.
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Location Overview Report
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Key restaurant labor details across locations
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Compare how your locations stack up to each other in sales, labor cost, check average, and more.
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Shifts Report
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Shows employee shifts, cash, and tip information across locations.
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Open shifts seen here can contribute to faulty tip reporting or an inability to run the Z report.
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Pooled Tips Report
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View non-cash tips and hours worked per tipped employee.
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Useful for calculating a pooled tip percentage or an employee's tip average.
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Break Entries Report
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Provides all employee break entries for review and editing.
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Helps to see when required breaks are not taken.
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Break Adherence Report
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Shows clocked-in employees and when they're eligible for a break
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Identify which employees are break eligible and locate any employees who missed their break.
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Time Entry Audits Report
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Contains any changes made to time entries
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Check if an employee's time entry was added, edited, or removed and who made the change.
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Important Notes and Limitations
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Labor report limitations for salaried employees:
It's important to remember that salaried employees are not required to clock in and won't show up on certain reports such as the Pooled Tips report, Cash Activity Audit, or Time Entry Management report. (If the salaried employee is set up to clock in, they will then show up on the Time Entry management report).
The Hourly Sales report and Labor Summary report will not display certain salaried employee data, such as the cost of labor, because that information is pulled from hourly pay rates. As a workaround, you can adjust a salaried employee to an approximate hourly rate based on their salary. This will require them to clock in, and their hours will be included in labor reports. To learn more, read Adding and Editing Employees and Wages for Toast POS. If you believe an hourly employee's labor is not appearing on labor reports, double-check that the job is set as hourly and not salary.
Labor report limitations for archived employees:
Besides the new Time Entry Management report, you may notice that archived employees don't appear for selection from the employee filter drop-down menu. This is done so that your employee list isn't cluttered with former employees. If you need to filter a particular report to an employee that is currently archived, you'll need to temporarily unarchive them to do so. Any former employees that are archived will still be visible on reports showing dates in the past.
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Tip amounts in these labor reports will not match the Tips Manager outputs at this time. Tips Manager is the only source for post-pooled tip data; any tip amounts in labor reports are pre-pooled amounts. Learn more in Get Started With Toast Tips Manager.
If you need information on how to generate a cash sales report for a specific employee, see How do I pull up a cash sales report for a specific employee?.
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In Toast Web, navigate to Reports. Using the reports navigation on the left-hand side of the screen, select Employee performance to open the drop-down and choose the report you'd like to view.
You can also access the Labor Summary report on your POS device by navigating to the Reports section of the device's main menu.
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The Labor Cost Breakdown report gives you a look into labor spending to help you make informed decisions about staffing and scheduling based on hourly labor costs. Use this report to break down labor costs by job title and employee, by hour, by day, and by week. If you have more than one location, you will have the option to view a breakdown of labor costs by location.
You can download this report by following these steps:
- In Toast Web, navigate to Reports > Employee Performance > Labor Cost Breakdown.
- Enter the desired date range in the Custom date field. This report can take a minute to pull together all your data.
- To download the report, select the download icon in the upper-right corner.
Visit Labor Cost Breakdown Report Overview to learn more.
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The Time entry management report provides an itemized view of each shift and its related labor data.
- The Anomalies column shows irregularity detected in shift data and is displayed passively when managers review completed shifts.
- You can make edits directly to the Time in, Time out, and Cash tips decl. fields on this page. Check out Edit Employee Time Clock Entries to learn more.
- To view employees who have not clocked out of their shifts, select the Time Out header in the table. This will filter all time entries from the latest to the earliest entry within the date range selected.
- To view employees who were auto-clocked out by Toast, enable the auto clock-outs toggle. Time entries that are auto-clocked out will appear with a timestamp of 4:00 a.m.
- The Time Entry Management report can pull data for the past 12 months. If you would like to run this report for a period of time farther in the past than 12 months, use the legacy Time Entries report.
- You can download the Time Entry Management report by following these steps:
- In Toast Web, navigate to Reports > Employee performance > Time Entry management
- Enter the desired date range in the Date drop-down menu and let the report update.
- To download the report, select the download icon next to the + Add entry button in the upper-right corner.
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Time Entry Reporting
This report lists all modified, deleted, and created time entries for the date range. This report includes employees' names, jobs, and the approving manager. Additionally, this report can display shifts up to 25 months old.
While this report still works for Toast customers, it will be replaced by the Time entry management report in the near future, so we recommend making the switch at your earliest convenience.
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This report provides managers and admins with a breakdown of sales in 15-minute intervals in an easy-to-track report. This report can inform in-the-moment staffing decisions by showing you your labor costs as a percentage of your net sales at that moment.
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The new Employee Productivity report takes into account sales data within the selected range to provide an overview of productivity by each employee. We can compare the productivity of two employees and determine opportunities for improvement or overall productivity for a specific time frame. Visit Employee Productivity Report to see how this page is used.
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The Labor Summary report contains two sections: the restaurant summary and the employee summary.
The restaurant summary will provide an overview of hours and pay based on all jobs that have been added to the restaurant. The calculation is based on the number of hours each job has been clocked-in for, and the default pay that has been set for the jobs.
Note: Any jobs that have been assigned Do not include hours and pay under this job in restaurant labor summary reporting will be excluded from labor hours and labor dollars in this report. See the Reporting on Labor Hours section of Create and Edit Jobs (Roles) for Toast POS.
Further down on this page, the employee summary section will provide a quick breakdown for each employee. Unlike the general labor summary that is based on jobs, the employee summary is a focus on each employee and their vital labor data. You can add a time entry for an individual employee by selecting the + (plus) button seen in the upper-right corner of this section.
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Exporting to Payroll:
The employee summary includes the total amount of sales from each employee, the number of orders, and number of guests to determine employee productivity. Note that the employee summary can be exported by selecting the Payroll Export icon at the top right of the employee summary section.
The payroll export is not live data. It pulls information from completed shift reviews. When a shift review is completed, an employee's checks and tips are captured on the review and populated to the Payroll Export. If a shift review is not run, the tips are charged on a check, or the check is transferred to another server. This will cause a discrepancy between the Payroll Export and the labor summary report (which updates in proper time) since the Payroll Export only captures data from closed shift reviews.
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The Manager Swipe Card Log lists each instance where a manager's swipe card was registered, replaced, or revoked. This information can be viewed by location and includes location, employee name, approving employee, transaction type, and the date.
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Location Overview
This report is a quick way to compare the differences between sales, discounts, check averages, labor cost, and plenty more. Use the location drop-down menu to pick the locations you'd like to compare to. You can set a limitless date range as well. The columns button allows you to select what data points you'd like to see on this report, whether on-screen or downloaded.
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Shifts Report
There are two sections of this report: Closed Shifts and Open Shifts. Closed Shifts will display clock in and out times alongside cash and non-cash tip information. There's also two useful columns on this report by default: Cash Collected? and Tips Paid?. if either of these columns displays no (due to a skipped or inaccurate shift review), you can select the checkbox for the shift and select either Mark Cash Collected or Mark Tips Paid once those actions are performed. Also, don't forget the Show / hide columns button if you wish to add or subtract columns from this report.
At the bottom, there's the Open Shifts section. This is a very common place to start when looking troubleshooting shift reviews, tip pooling, and deposits. Any shifts that appear in this section apply to employees who are either actively working their shift on the current day or those who did not clock out (and possibly did not run a shift review). You can still close a shift from yesterday, but if a shift was not closed in the 24 hours after it was begun, you will most likely need to contact Customer Care to close the shift.
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The Pooled Tips report provides an itemized view of non-cash tips recorded divided and tipped hours worked per tipped employee. This can help you establish a common tip rate of non-cash tips per hour in a range of time, and then multiply that rate by hours worked to give you a tip share for each employee. You can use this information to calculate the pooled tip distribution.
For more information, please see this Toast Central article: Pool Tips with Other Employees
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The Break Entries report lists all required breaks, including the type and whether they have been taken or not. Use this report to quickly identify missed breaks and ensure taken breaks are of proper duration.
Breaks can be set to be tracked and will automatically show up on this report. Learn how to track missed breaks and set intervals for when a break should be taken in this Toast Central article, Build Employee Breaks in Toast.
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Break Adherence Report
After setting up the types and rules for breaks in Toast Web, use this report (best viewed on mobile) to identify which employees are break eligible and locate any employees who missed their break (select the X Missed break button on the right side of the page to view those). For more details, check out Manage Break Adherence on Mobile.
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Time Entry Audits Report
This report lists all modified, deleted, and created time entries for the date range. This report includes employees' names, jobs, and the approving manager. The Manager and Change columns can help identify who was involved for each line entry.
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