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Look Up a Toast Loyalty Rewards Balance

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Your guests can look up their Toast Loyalty rewards balance by selecting your reward card lookup link. The URL for your restaurant's rewards link is location specific; however, because Toast Loyalty accounts work across all locations in a restaurant group, your guest can use any location-specific links to check their Toast Loyalty rewards balance. 
 

Drive repeat visits with a simple, integrated loyalty program that rewards regulars—whether in-store or online. 
 

Look Up a Toast Loyalty Rewards Balance

1. You can access your rewards lookup link by logging into Toast Web and navigating to Takeout & delivery using the navigation on the left side of your back-end.
2. Then select Restaurant info under the Toast order sources section.

Toast Order Sources
3. Copy and paste the Rewards Lookup link from the Share Your Public Links section to the right. 
Restaurant info section of Toast Web highlighting the Rewards Lookup link.

Be sure to feature this link prominently on your website and social media to give your guests a quick way to check their balance while visiting your site!


1. Once your guest enters the site, they must enter the email address or telephone number associated with their Loyalty/Rewards account. 

Rewards lookup site.
 

2. They will be asked to complete the reCAPTCHA by selecting the checkbox, confirming they're really your guest--not a robot. Finally, they can select Find now
reCAPTCHA

3. An email will be sent to them with their Loyalty / Rewards balance. 

Guest loyalty/rewards email example after Find now is selection.
To learn more about guests enrolling in your Toast Loyalty program and how to redeem points, see Enrolling in Rewards and Using Rewards Accounts
 
TitleLook Up a Toast Loyalty Rewards Balance
URL NameLooking-Up-a-Toast-Loyalty-Rewards-Balance

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