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Toast Tap™ (Direct Attach) Installation Guide

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Toast Tap™ (Direct Attach) Overview

With the Toast Tap™, cards can be: 

  • Tapped on the top of the reader
  • Dipped into the front slot with the card chip facing up
  • Swiped across in any direction with the card stripe facing upwards

 


Here's a quick breakdown of your new hardware. Check out the image below to see specific components of your reader.

 

Picture of direct attach Toast Tap™with features labeled

 

  1. Swipe with stripe facing up (only for cards without chip, or if chip fails).
  2. Insert chip cards with chip facing up for dip payments.
  3. Reader will emit a blue light here when ready for payments
  4. Plate for Apple Pay, Google Pay, Samsung Pay, and tap card payments.


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Toast Tap™ Components

If you're receiving the Toast Tap™ (Direct Attach) with a new terminal, it may come already attached! However, you may be just getting the reader and replacing your current reader. If so, the Toast Tap™ (Direct Attach) comes with: 

 

  • The Toast Tap™ (Direct Attach) reader
  • 3 screws to adhere the hardware to your terminal 
  • Card reader cleaning cards


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Installation Steps for Toast Tap™ (Direct Attach) and Toast EMV Reader

To learn how to install your Direct Attach Toast Tap™, watch the following video or read the steps below.
 

Note: You should follow the same installation steps below for your Toast MSR Reader. 
 

 
  1. Remove the current card reader on your terminal. You can only use one reader for your terminal. Unscrew the card reader you have attached and physically remove it. All you'll need is a Phillips screwdriver. 
  2. Attach the Toast Tap™ to your terminal. Remove the plate covering any of the 3 ports on the sides (left, right, or on top) of your terminal.

    diagram of Toast terminal showing card reader attach location

  3. Attach your Toast Tap™ (Direct Attach) reader by plugging it into the now exposed open port.
    1. Note: Keep the plate somewhere safe in case you'd like to switch positions of the reader at a later date. 
  4. Use the provided three screws to adhere the reader to the terminal. These will be inserted from the bottom up.


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EMV Configuration Steps

Note: This configuration is only needed for your Toast Tap™ (Direct Attach).
 

Your Toast Tap™ will auto-detect once it's plugged into your Toast system. You'll need to enable EMV for the ability to take chip and contactless payments.
 

  1. Once the Toast Tap™ has been properly plugged into your Toast hardware, restart your terminal. 
  2. From the main menu of the Toast app, navigate to Setup > Device Setup.
  3. Scroll down and select the option for EMV Enabled. Make sure this is set to Yes.
  4. In Device Setup, you'll see an option for Card Readers below the EMV settings. Your new Toast Tap™ device is listed as BBPOS Chipper 2X(USB). Confirm this is listed. you may also be prompted to update the reader's software. If so, opt into the update.

 

Note: Switching out readers automatically turns the EMV setting off. Even if you've already enabled it, EMV will need to be turned on again. If EMV does not stay enabled, ensure your Toast POS app is updated to the latest version and try restarting your terminal. Confirm the setting in Device Setup after the restart. 


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Additional Resources

It's important to note that you'll need to reconfigure your manager swipe cards if you'd like to use them with Toast Tap™. Check out the article Manage Employee/Manager Swipe Cards to learn how to do this. 


If you'd like to check out the installation instructional PDF, you can see it here. 


Have troubleshooting questions? Check out Get Help with Card Readers.


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TitleToast Tap™ (Direct Attach) Installation Guide
URL NameToast-Tap-Direct-Attach-Installation-Guide
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